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As a lash artist, you want to be known for your excellent lashing skills, but you also aspire to build a business renowned for providing excellent customer service. Of course, everyone talks about customer service but as a lash entrepreneur, how can you offer a complete user experience to your clients? According to experts, effective consulting can help businesses gather essential information, guide and resolve problems and encourage innovation and creativity. Why are client consultations important? When a new client walks into your salon, it is imperative to integrate a consultation session with them before you get on to applying lashes. Performing a consultation is not just about what lashes a client wants. It is also about understanding their long-term...

The holiday season is here, bringing along its festive charm and a whirlwind of activities! As you gear up for gatherings, parties, and endless photo opportunities, it's only natural to want your lash extensions to be as flawless as your holiday spirit. After all, your lashes are the frame to your captivating eyes, and maintaining their allure amidst the holiday hustle is a goal worth pursuing! With that in mind, the Prolong Lash team gathered five expert tips to help you enjoy long-lasting lash extensions throughout the joyous season. So let's get started: 1. Pre-Holiday Prep for Lash Extensions Just like any successful holiday plan starts with preparation, maintaining stunning lash extensions begins with pre-holiday care. Ensure that you're kicking...

The lash world is full of many excellent professionals that love to help one another. From glue tips to small business advice, every lash artist knows they can find help and support in the right place. But here is the big question: where is the right place?  In this article, we’re sharing our tips for getting involved with online community groups, why you should consider joining one and all the benefits of being connected with like-minded and talented lash artists from across the world. Have you ever felt lost on where to seek help? Yes, you can call your lash BFF or send a DM to a lash artist you admire on Instagram, but let's be honest, sometimes you need...

The holiday season is all about warmth, happiness, and the spirit of giving. As a lash artist, now is the perfect opportunity to demonstrate your gratitude and appreciation to your clients who have trusted you with enhancing their beauty and confidence throughout the year. The relationships you have with your clients should go beyond their beauty transformations; they should also be about the deep connections you make with them. When you go above and beyond to give your customers a small token of appreciation, it demonstrates your professionalism and makes an excellent impression, strengthening your bond with loyal clients. With this in mind, we have curated a selection of heartwarming Christmas gift ideas that are sure to be cherished by your clients...

You started your career solo and just like that, you transformed from a beginner to a champion lash artist. In retrospect, you notice how far along you have come, from practising your lashing skills on family and friends to building an active client base who pay you for your fantastic eyelash extension work. That journey must feel almost surreal.   But lately, with your growing clientele and busy schedule, you’ve been overwhelmed by your work. Are you booked out? Have you been struggling to juggle between tasks and appointments? Are you fighting to find time out for yourself? If you have answered YES, it means you need help. How does hiring another team member sound? Recruiting your first employee is a...