Flutterstop FAQ

What is Flutterstop?

Flutterstop is an advanced eyelid stabilisation system designed to support precision in professional lash application. It features a discreet weighted metal disk securely affixed to the inner surface of the gel pad to help minimise involuntary eyelid movement during detailed lash work.

Engineered with intention and purpose-led design, Flutterstop enhances application
stability, supports procedural control, and contributes to a calmer, more consistent service environment, elevating professional standards in modern lash practice.

How does Flutterstop work?

For Lash Artists:
Flutterstop makes gentle, controlled contact with the closed eyelid during application. The weighted metal disk, securely affixed to the inner surface of the gel pad, helps minimise involuntary eyelid fluttering and micro eye opening, promoting greater precision in isolation, improved placement consistency, and enhanced procedural flow.

For The Wearer:
Flutterstop is designed to feel secure and comfortable on the eyelid. By helping to minimise small, involuntary eyelid movements, it promotes a calmer, more restful experience, allowing your eyes to remain softly and comfortably closed during your lash appointment.

Is Flutterstop reusable?

Yes. Flutterstop is designed for multiple uses when cleaned according to the recommended cleaning protocol. For optimal performance and hygiene, replacement is recommended after approximately 25 uses per set, depending on handling and care.

How should Flutterstop be cleaned?

After each use, remove the weighted metal disc from the Flutterstop Gel Pads.
Apply Flutterstop Wash to both the Gel Pads and metal disc and gently clean away any visible debris.


Allow the Gel Pads and metal disc to remain in contact with Flutterstop Wash for 3 minutes, then rinse thoroughly with fresh water until no wash residue remains.

Allow both components to air dry completely, with the sticky side of the Gel Pads facing upward.
Once dry, spray the Gel Pads and metal disc with 0.02% hypochlorous acid spray and allow them to dry completely.
Once fully dry, replace the metal disc and return the Gel Pads to their case for storage.

Watch our instructional video here.

 
Important: Do not soak Flutterstop in Barbicide or isopropyl alcohol, expose it to high heat, or use ultrasonic cleaning systems. Always follow applicable local hygiene requirements and salon protocols.
CAUTION: DO NOT SOAK IN BARBICIDE.

Is Flutterstop supplied sterile?

No. Flutterstop is not supplied sterile and is not a sterile medical device. It is a professional lash application support tool intended for use on closed eyelids.

Does Flutterstop use adhesive?

No. Flutterstop is not adhesive backed. The medical grade silicone surface has a natural tack that allows it to remain positioned during application without glue, tape, or residue.

Can salons retail Flutterstop to clients?

Yes. Flutterstop is individually packaged, making it suitable for professional retail within salon environments.


Many salons choose to retail Flutterstop to clients who prefer a dedicated, personal-use device for their own appointments. Retailing supports:
• Personalised hygiene management
• Enhanced client confidence and comfort
• Added privacy and relaxation during treatments
• A premium, individualised service upgrade

Retailing Flutterstop also provides a professional revenue opportunity for salons while reinforcing high standards of care and a commitment to elevating professional service standards.

Does Flutterstop replace proper technique?

No. Flutterstop is designed to enhance application conditions by helping reduce preventable eyelid movement during treatment. It supports professional technique and precision, but it does not replace skill, training, or proper lash application standards.

Can I use Prolong Lash Cleanser to clean Flutterstop between uses?

Yes. Prolong Lash Cleanser can be used to clean Flutterstop Gel Pads, helping to remove oils, makeup and debris between uses.
Prolong Lash Cleanser has passed microbiological preservative challenge testing, demonstrating that introduced microorganisms are controlled under the specified test conditions.
When cleaning Flutterstop, apply the cleanser to the Gel Pads and metal disc, clean away visible debris and allow the cleanser to remain in contact for 3 minutes. Rinse thoroughly with fresh water until no cleanser residue remains, then allow both components to air dry completely before completing the recommended 0.02% hypochlorous acid spray step.

Can I use 70% isopropyl alcohol on Flutterstop?

Yes. 70% isopropyl alcohol may be applied as a light mist to Flutterstop Gel Pads, then allowed to air dry completely.

Do not soak or submerge Flutterstop in isopropyl alcohol, as prolonged exposure may affect the materials and performance of the Gel Pads.

For routine cleaning between uses, follow the recommended Flutterstop cleaning process using Flutterstop Wash and 0.02% hypochlorous acid (HOCl) spray.

Can I use hypochlorous acid mist on Flutterstop?

Yes. 0.02% hypochlorous acid mist is recommended as the final step in the Flutterstop cleaning process.
After cleaning the Gel Pads and metal disc with Flutterstop Wash, rinsing thoroughly and allowing them to air dry completely, spray both components with 0.02% hypochlorous acid mist and allow them to dry fully.
Once completely dry, replace the metal disc and return the Gel Pads to their case for storage.
Hypochlorous acid mist should be used as the final step and does not replace cleaning with Flutterstop Wash to remove oils, makeup and visible debris.

What are the benefits of the weighted disk?

The weighted disk is designed to introduce a subtle, stabilising presence on the closed eyelid. The additional gentle contact and cooling sensation of the metal surface can contribute to a feeling of calm and stillness for many clients.
The weight itself is minimal and does not force the eyelid to remain closed. Rather, it supports natural relaxation and helps reduce small, involuntary eyelid movements during treatment.

Is the weighted disk permanently fixed to the device?

Yes. The weighted metal disk is securely affixed to the inner surface of the gel pad during manufacturing. It is not designed to be removed, repositioned, or adjusted during normal use.

What happens if the gel separates from the disk?

The weighted metal disk is secured to the inner surface of the pad. If separation or structural compromise occurs due to wear, handling, or damage, the product should be discontinued and replaced. The disk itself can be safely removed and disposed of appropriately.

What can I use to clean Flutterstop Gel Pads?

For routine cleaning between uses, we recommend Flutterstop Wash followed by a 0.02% hypochlorous acid (HOCl) mist as the final step.
Prolong Lash Cleanser can also be used to clean the Gel Pads and metal disc, and 70% isopropyl alcohol may be used as a light mist spray.
Do not soak Flutterstop in isopropyl alcohol or Barbicide, expose it to high heat, or use ultrasonic cleaning systems.


For best results and to maintain the condition and performance of your Flutterstop Gel Pads, always follow the recommended Flutterstop cleaning process.

What is the ideal cleaning method?

For routine cleaning between uses:
1. Remove the metal disc from the Gel Pads.
2. Apply Flutterstop Wash to the Gel Pads and metal disc and gently clean away any oils, makeup or visible debris.
3. Allow both components to remain in contact with Flutterstop Wash for 3 minutes.
4. Rinse thoroughly with fresh water until no wash residue remains.
5. Air dry completely, with the sticky side of the Gel Pads facing upward.
6. Once dry, spray the Gel Pads and metal disc with 0.02% hypochlorous acid (HOCl) mist and allow to dry completely.
7. Replace the metal disc and return the Gel Pads to their case for storage.
Do not soak in Barbicide or isopropyl alcohol, use ultrasonic cleaners, or expose Flutterstop to high heat.

How many uses can one unit reasonably withstand?

When used and cleaned according to the recommended protocol, each set is designed to withstand 25 or more professional applications.

Is there a recommended replacement timeline?

Based on the manufacturer’s guidance for the medical-grade material used, 25 uses per set is recommended.

For the average lash client, one case contains two sets, providing approximately 50 or more total uses. For clients attending regular fills, this can comfortably last well over a year, depending on handling, cleaning, and storage practices.

What visible wear indicators should I look for?

With normal use, the surface may gradually appear less glossy over time. This is expected wear.


If the pad is pulled, stretched, or handled aggressively beyond its intended use, small areas of silicone may lift or detach.


If the pad no longer maintains consistent placement or adhesion during application, this indicates it is time to replace the set.

Has durability testing been conducted?

Durability validation has been performed in accordance with manufacturer material specifications and repeated cleaning cycle assessment. Formal third-party lifecycle certification reports have not been conducted.

Has lifecycle testing been performed?

Yes. Lifecycle expectations are based on the manufacturer’s material performance
guidance for the medical-grade silicone used.

Has repeated cleaning cycle testing been performed?

Yes. The product has undergone repeated cleaning cycle assessment under the recommended cleaning protocol.

Is there a maximum recommended number of uses?

The recommended maximum usage per set is approximately 25 applications, based on the manufacturer’s guidance for this medical-grade silicone material, which is also used in other cosmetic skin-contact applications.

Does the tack reduce gradually or suddenly?

Tack reduces gradually over time with repeated use and cleaning. This allows for visible performance cues before replacement is required.

Is Flutterstop latex-free?

Yes. Flutterstop is latex-free.

Is Flutterstop BPA-free?

Yes. The silicone material used in Flutterstop is BPA-free.

Is Flutterstop silicone-based?

Yes. Flutterstop is manufactured using medical-grade silicone designed for repeated skin contact applications.

Is Flutterstop safe for irritated/broken skin?

Flutterstop is designed for use on intact skin. It should not be applied to skin that has open wounds, infections, irritation, rashes, or any compromised skin condition. If any sensitivity occurs, discontinue use.

Is Flutterstop suitable for sensitive skin?

Flutterstop is made from medical-grade silicone, a material widely recognised for its skin compatibility in cosmetic and skin-contact applications. However, individual sensitivities can vary.

Are there known contraindications?

Flutterstop should not be used on compromised, broken, or actively irritated skin. Lash artists should assess the treatment area prior to application and use professional judgement when working with clients who have known sensitivities.

Should Flutterstop be avoided in cases of active eye infection?

Yes. Flutterstop should not be used if the client has an active eye infection or any contagious ocular condition. Services should be postponed until the condition has fully resolved.

Should Flutterstop be avoided in cases of blepharitis?

Yes. Flutterstop should not be applied during active or unmanaged blepharitis. Clients should seek appropriate care and ensure the condition is stable before proceeding with lash services.

Is Flutterstop suitable for clients with dry eye syndrome?

Yes. Flutterstop may be used on clients with dry eye syndrome, provided the eyelid skin is healthy and intact. As always, professional judgement should be applied based on individual client presentation.

Can Flutterstop be used after recent eye surgery?

Flutterstop may be used once complete healing has occurred and the eyelid skin is fully healthy. Clients should follow their healthcare provider’s guidance regarding the timing of cosmetic treatments post-surgery.

Is Flutterstop suitable during pregnancy?

Yes. Flutterstop is a non-invasive, external eyelid stabilisation system and may be used during pregnancy, provided there are no skin contraindications.

Can Flutterstop be used with UV-cured adhesives?

Yes. Flutterstop can be used alongside UV-cured adhesive systems as part of professional lash application.

Can Flutterstop be used for brow services?

Yes. Flutterstop may also be used during brow treatments where controlled eyelid positioning supports precision and client comfort.

What other services can Flutterstop be used for?

Flutterstop may be used in a variety of professional service environments where gentle eyelid closure, added relaxation, or client privacy is desired. This includes:
• Skincare treatments that do not require specialised eye protection
• Facial services, massage therapy, meditation sessions, or any treatment where maintaining calm, closed eyelids supports the service provider’s workflow and enhances client comfort.
Flutterstop is not intended to replace protective eyewear required for laser, intense light, or other regulated procedures.

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