The only thought that dominates your client's minds when getting their eyelash extensions done is that they will walk out with an envious pair of lashes. Many don't value lash aftercare, which is precisely where you should step in as a lash expert. During each application, you need to clarify that lash aftercare is essential to maintaining the health of your client's natural lashes and ensuring that their extensions last as long as possible. As a lash artist, it's your job to explain to clients that retaining those beautiful eyelashes is a partnership between you and them to make the experience for both of you worth the time and money. Plus, let's be honest - you have a business to...
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When you start your lash business, you want to ensure you are taking the proper steps. First, of course, the standard advice would be to start your business pages on social media platforms to put your word across and reach out to a broader audience. But, while that is one of the most essential steps, the first step should be to start your website. You may put the thought of having your business website on the backburner either because you think you are too early on in your business building to have a professional website. Perhaps you already have a large social media following and consider having a website as an additional cost. And sometimes, the idea of managing a...
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Shep Hyken, the award-winning customer service and customer expert (CX), quoted, "The best advertising you can have is a loyal customer spreading the word about how incredible your business is." So, it's no wonder that brands like Sephora, Amazon, Apple, and Netflix are some businesses that have tasted immense success because of their highly customer-focused business ideology. Elevating Customer Experience Beyond Lash Appointments As a lash artist, you know the importance of loyal customers for your business. Considering your line of service, you want them to be your habitual customers who will stay with you in the future and be your business's best spokesperson. So, your job as a lash business goes beyond providing beautiful eyelash extensions; your duty is...
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Working with eyelash extensions is fantastic, we know. Which lash artist doesn't love it when the client looks in the mirror and screeches with joy? It just makes our day, and it's so gratifying boosting people's self-esteem. But like any profession, not everything is perfect. And in this blog, we're going to talk about one of the most tricky situations an eyelash artist can face: eyelash extensions allergies. Fortunately, they are not that common, but you will most definitely face this situation during your journey as a lash artist. It's essential to be prepared to deal with reactions and help your clients in the safest way possible (for you and them). The Difference between Eyelash Extension Allergy and Irritation Before...
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Eyelash extensions do not adhere well to dirty lashes, so if you are not thoroughly cleansing the natural lashes before applying a set of extensions, you are already compromising the lifespan of the extensions.
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