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More Than Just An Eyelash Cleanser.

As many of us know, keeping your eyelash extensions clean not only extends their lifespan but also increases hygiene of the eye area and reduced chances of infection. We also know that oils contribute to the premature breakdown of eyelash extension glue. This is where Prolong Lash Cleanser really shines, a truly Oil Free product specifically designed to be used with eyelash extensions.

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Tips to help avoid the heartbreak of “Mirror Shock" with first time clients

Determining Shape, Thickness & Length is a Tricky skill to master.  To help with this, we’ve listed some simple tips below that you’ll be able to start using during your next consultation. As a Lash Technician, particularly when you’re just starting out, it can be tricky determining the right lash Shape, Thickness & Length to compliment your clients’ eyes and meet their expectations.   In our blog, “Managing Client Expectations”, we spoke about engaging your client in determining the application that you’re going to deliver.  As a next step, when it comes to choosing the right lash Shape, Thickness & Length, there are a number of eye assessment characteristic that you should consider.  At Prolong Lash, we established guidelines to help our technicians take the guesswork out of delivering a lash solution that “delights” their client. Start...

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How to Manage Client Expectations

As a lash technician, we quickly learn that most clients have a preconceived idea of how their lash extensions will look at the end of your application. Their perception may have come from them seeing lashes on a model in a magazine, seeing a friend’s lashes, or having lashes done by you or someone else that they know.  Building a client assessment model will help manage your client’s expectations, resulting in a higher level of client satisfaction and a lot less stress and rework you.  Engaging your client in discussion about the result prior to commencing the lash application will give you a much better chance of meeting their expectations. When describing what they want, clients will use words like “not...

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